It's a kind of serendip(ity) - with an open mind not
fixed on certain special fields of interest, one often
explores new fields an future comes in via surprise.
Storytelling in the serious sense can be very useful
in the business context. Instead of just reading the
number in a balance sheet the mutual conversations
between persons enable a flexible flow of thoughts.
What stories do you remember well from around your
workplace that helped you to understand processes
or human behavior?