|Taken from: The Kata Improvement Handbook|
"Lean" may be the buzzword, lots of consultants, and marketeers build their business on, selling standard solutions to clients who are urgently in need to solve their present pressing problems.
However, the wisdom is right inside our organizations we often see struggling, especially when we are the customer.
Can we as individuals, and groups harness this gold around us? Certainly, we only have to learn to see and take the choices wisely.
Mike Rother, Professor at the University of Ann Arbor, has recently shared - in creative commons terms - his book called:
PS.: Thanks a lot, Mike & TEAM!!!